Chief Customer Officer
Rocío is the Chief Customer Officer and a Senior Vice President of Liberty Latin America. She is responsible for our customers’ experience and life time value. She leads our customer teams including: Digital, Customer Operations, and Commercial Programming.
Prior to Liberty Latin America, Rocío was Managing Director & Senior Partner at Boston Consulting Group (BCG) where she led their Telecommunications Practice. She advised leading telecommunications companies and MSOs on commercial, digital and business transformation.