Liberty Latin America Announces Launch of Direct Routing Service for Microsoft Teams Phone Across Central America and the Caribbean

Bringing seamless enhanced communication solutions to businesses

Denver, Colorado - March 20, 2024: Liberty Latin America Ltd. (“Liberty Latin America” or “LLA”) (NASDAQ: LILA and LILAK, OTC Link: LILAB) is excited to announce the launch of its Direct Routing service for Teams Phone, designed to empower businesses across the region with advanced communication and collaboration capabilities. This group-wide framework model enables seamless integration of Teams with the Company’s robust telephony network and local dialing numbers, providing businesses with a unified, reliable, and scalable communication solution.

Liberty Latin America uses Direct Routing to connect Teams and Teams Phone to the Public Switched Telephone Network (PSTN), allowing users to make and receive calls on any device using their Teams application. This service eliminates the need for traditional telephony systems, offering a streamlined communication platform that enhances collaboration and productivity within organizations.

Key features of the Teams Direct Routing Service:

• Seamless Integration: Easy integration with Teams, enabling voice capabilities without the need for additional infrastructure.
• Flexibility and Scalability: Tailored solutions that grow with a business, allowing them to add or remove services as needed.
• Enhanced Mobility: Make and receive business calls from anywhere, on any device, using the Teams application.
• Reliable Connectivity: Backed by Liberty Latin America's reliable network, ensuring high-quality voice calls with superior clarity.
• Dedicated Support: 24/7 support from the Company’s team of experts, ensuring business communication needs are always met.

"The launch of Direct Routing for Teams Phone in the Caribbean and Central America marks a significant milestone for Liberty Latin America and our commitment to enhancing digital infrastructure in the region," said Derek Koecher, Vice President Product Management of Liberty Latin America. "We understand the critical role that communication and collaboration play in today's business landscape, and we are proud to offer a solution that exceeds the needs of our clients."

The Direct Routing service is being rolled out to operating companies across the Central American, South American, and Caribbean region with several markets launched in 2023 and more coming in 2024.